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In this tutorial we are going to learn how to restart processing of a submitted file. This action can be applied for cases when processing of submitted files got failed. In this case, the system provides possibility to avoid resubmission of the file allowing an administrative user to restart the failed task without following all successfully completed processes. You can resubmit a file for processing in three different ways, depending on a phase when a file processing got failed:
- using Sub-Batch form (if only a part of a particular batch needs to be reprocessed. For example, if a batch file includes both direct debit and CC transactions, we can restart file processing only for either direct debit or CC part);
- using FTP Gates form (when a process got failed and should be restarted on the gateway side);
- using File Store form (when a process got failed and should be restarted on the processor side).
The form that you should use for file reprocessing depends on the place where processing of your file got failed. Note that only one place can be used at a time. To learn more about file management, review this
We will use the following parameters:
Attempt Date: 10/03/2023
FTP Gates status: Pending Upload
File Store status: Pending Upload
Sub-batch status: Forward