In this tutorial you will learn how to locate and approve batches/sub-batches that are marked as duplicate and are put on manual review for this reason. We will review batches/sub-batches for the merchant created in Creating a Merchant with Processing Settings tutorial.
We will use the following parameters:
Merchant Code: MP002
Merchant Name: My Second Merchant
Batch ID: 112233
Sub-batch Status: Duplicate
If there are duplicate sub-batches in the system, you will be notified by the email similar to the one on the screenshot.
Once you got the email, you have to follow the steps below.
Log in to the system using your Username and Password.